Digital Delivery Policy (Shipping Policy Substitute) — Lumani Impact
Last updated: February 9, 2026
Lumani Impact sells 100% digital products. No physical products are shipped and there are no shipping fees unless explicitly stated at checkout.
1. Delivery method
After successful payment, you will receive:
Immediate access to a download link on the confirmation page; and/or
A confirmation email containing your download instructions.
2. Delivery timeframe
Digital delivery is typically instant. In rare cases, delivery may take longer due to:
Payment verification delays
Email provider delays or spam filtering
Temporary system outages
3. If you don’t receive your download
Before contacting support:
Check your spam/junk folder
Verify the email address entered at checkout
Search your inbox for “Lumani Impact” or your order confirmation
If you still cannot access your download, contact:
contact@lumanimpact.site
+1 307-352-6500
Typical response time: 1–2 business days.
4. Incorrect email address
If you entered an incorrect email, contact us as soon as possible. We will attempt to update delivery details or resend access after verifying your purchase.
5. Access protection
Download links may be protected to prevent fraud and unauthorized sharing. Excessive failed attempts or suspicious activity may trigger security restrictions.
